GoBright Lights Inc. (“GoBright Lights”, “we”, “us”, or “our”) values your privacy. This Privacy Policy describes how your personal information is collected, used, and protected when you visit or interact with our website at https://gobrightlights.com (the “Site”) or engage with our services.

PERSONAL INFORMATION WE COLLECT
Information You Provide to Us
When you submit a form, request a quote, apply as a dealer, submit a service ticket, or otherwise interact with us, we may collect:

• Name
• Phone number
• Email address
• Address (including installation address)
• Project details or inquiry information
• Payment information (when applicable)

We refer to this as “Customer Information.”

Automatically Collected Information
When you visit our Site, we may automatically collect:

• IP address
• Browser type
• Time zone
• Device information
• Pages visited and interaction data
• Referral sources

This is collected using:

• Cookies
• Log files
• Web beacons, tags, and pixels

HOW WE USE YOUR INFORMATION
We use your information to:

• Respond to inquiries and provide customer support
• Provide quotes and process orders
• Schedule and coordinate installations
• Communicate updates related to your project or system
• Coordinate service requests with authorized dealers
• Improve our website, services, and customer experience
• Detect and prevent fraud or security risks
• Send relevant updates or communications where permitted

SMS COMMUNICATIONS
By providing your phone number through our website forms, contacting us directly, or engaging with our services, you consent to receive SMS messages from GoBright Lights.

These messages may include:

• Responses to inquiries
• Quote follow-ups
• Installation scheduling and updates
• Service and support communications
• Account notifications
• Dealer onboarding or referral-related updates (where applicable)
• Message frequency may vary
• Message and data rates may apply

We may use trusted service providers to process and manage customer information on our behalf, such as our customer communication and management systems. These providers are only permitted to use your information to support GoBright Lights in delivering services and are not allowed to use it for their own marketing or promotional purposes.You may opt out at any time by replying STOP to any SMS message. For assistance, reply HELP or contact us at [email protected].

We do not sell or share your phone number with third parties for their marketing purposes.

HOW WE HANDLE YOUR INFORMATION
We may use trusted service providers to process and manage customer information on our behalf, such as our customer communication and management systems. These providers are only permitted to use your information to support GoBright Lights in delivering services and are not allowed to use it for their own marketing or promotional purposes.

You may request deletion of your personal information by contacting us.

YOUR RIGHTS
Depending on your location, you may have the right to:

To make a request, contact us using the details below.

COOKIES & TRACKING
We use cookies and similar technologies to:

You can control cookies through your browser settings.

THIRD-PARTY SERVICES
Our website may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

DATA SECURITY
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

CONTACT US
If you have questions or would like to exercise your privacy rights, please contact us:

GoBright Lights Inc.
Email: [email protected]
Mailing Address:
Unit #6197, 246 Stewart Green SW
Calgary, AB, T3H 3C8
Canada